Refund policy
Our Return Policy
Thank you for shopping with us at BryonWArt. We take pride in offering high-quality art prints and playmats. However, if you're not entirely satisfied with your purchase, we're here to help.
Prints and Playmats Return Eligibility
- You may request a return within 15 days of receiving your order.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items
- Gift cards
- Custom or personalized orders
Return Process
1. Contact our customer support at bhwackwitz@gmail.com within15 days of receiving your order to initiate the return process.
2. Provide your order number and the reason for your return.
3. Our team will review your request and provide you with return instructions, including the return address.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days].
- Please note that shipping costs are non-refundable.
Exchanges
- If you received a damaged or defective item, we will happily exchange it for a new one. Please contact us within [number of days] days of receiving your order to request an exchange.
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds
- If you haven't received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and you still have not received your refund, please contact us at bhwackwitz@gmail.com.
Contact Us
If you have any questions about our return policy, please contact us at bhwackwitz@gmail.com
Thank you for shopping with us at BryonWArt. We take pride in offering high-quality art prints and playmats. However, if you're not entirely satisfied with your purchase, we're here to help.
Prints and Playmats Return Eligibility
- You may request a return within 15 days of receiving your order.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items
- Gift cards
- Custom or personalized orders
Return Process
1. Contact our customer support at bhwackwitz@gmail.com within15 days of receiving your order to initiate the return process.
2. Provide your order number and the reason for your return.
3. Our team will review your request and provide you with return instructions, including the return address.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days].
- Please note that shipping costs are non-refundable.
Exchanges
- If you received a damaged or defective item, we will happily exchange it for a new one. Please contact us within [number of days] days of receiving your order to request an exchange.
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds
- If you haven't received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and you still have not received your refund, please contact us at bhwackwitz@gmail.com.
Contact Us
If you have any questions about our return policy, please contact us at bhwackwitz@gmail.com